What is Problem Solving?
A problem is a scenario where the desired and the actual outcomes differ. Problem Solving is a technique used to identify the root cause of problems. It is entirely fact-based, attempting to implement processes that lessen or eliminate obstacles to achieving strategic goals.
The use of problem-solving techniques can be seen in:
- ISO-9001:2015
- IATF 16949:2016
- QS-9000 TE Supplement
- QS-9000 Semiconductor Supplement
- Quality Operating System (QOS)
- Total Quality Management (TQM)
- ISO 14001:2015 Environment Management System
- ISO/IEC 17025:2017 Laboratory Quality System
- Benefits of Problem Solving
- Identify Customer Expectations and Competitive Bench Marks
- Establish Strategic Imperatives
- Identify Processes and Measurable
- Disaggregate Data using Pareto Diagrams
- Identify Improvement Projects
- Conduct Problem Solving with Cross-Functional Teams
- Review Progress regularly
Training Offered by Omnex
- Problem Solving - Employing the 8D Methodology
- Problem Solving - Root Cause Analysis
- AS13000 - Problem Solving Requirements for Aerospace Suppliers
- Effective Problem Solving (EPS) - Problem Solving Methodology and Concepts
Problem Solver Software
A common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems.
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