driving worldwide business excellence

Omnex Health Care Services

Omnex is an international consulting, training and software development organization specializing in management system solutions that elevate the performance of client organizations. Omnex provides consulting and training services in Quality, Environmental, and Health and Safety standards-based management systems like ISO 9001:2008, ISO 14001:2004, ISO/TS 16949:2009, OHSAS 18001:2007 and Excellence Criteria (Baldrige and EFQM).

Omnex also leads the way with Lean, Six Sigma and other breakthrough systems and methods of performance enhancement, supported by Omnex Systems, LLC, software solutions for Enterprise wide Integrated Management Systems®.

Omnex believes the systems and methods we have employed since the late 1980s can be effectively brought to bear in improving Health Care delivery and the performance of Health Care provider organizations. We have assisted service and manufacturing organizations around the world in their pursuit of continual improvement and performance excellence in products, services and processes by employing integrated, client/patient-centered QOS/BOS, Lean/Six Sigma, Process Review, Disciplined Problem Solving and Root Cause Analysis, as well as a comprehensive array of statistical and systemic improvement tools and methodologies.

For Health Care providers, in addition to Quality Management Systems experts, Omnex involves experienced Health Care Quality Improvement Coaches versed in Joint Commission RCA and Health Care FMEA, Patient Centered Medical Home, Medical Error Management, the Chronic Care Model, and the effective use of EMR and Patient Registry IT Solutions for managing both patient and performance improvement data.

Omnex Health Care Solutions

  • BOS: ISO 9001 & Malcolm Baldrige for Healthcare
    • This approach to Quality Management Systems implementation integrates ISO 9001:2008 and the Malcolm Baldrige Excellence Criteria for Health Care.
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  • Lean Six Sigma Breakthrough Process Improvement
    • Drawing on 20 years of experience in an enormous range of manufacturing and service industries, Omnex has been a pioneer in the project-based approach to Unified Lean/Six Sigma™.
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  • Process & Event Methods of Root Cause Analysis and Prevention:
    • Problem Solving and Process Analysis are systematic techniques to identify root causes of problems and are strictly fact based. In addition to conforming to the requirements of the Joint Commission deployment of Root Cause Analysis (RCA) for Sentinel Events, Omnex teaches and employs an array problem solving tools, including:
    • Medical Process Reliability Analysis
    • Health Care Failure Mode and Effects Analysis ( FMEA)
    • Root Cause Analysis/Team Problem solving
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  • Patient-Centered Medical Home Initiatives

    “Successfully implemented, the PCMH returns the patient to the core of the primary care system and may improve provider efficiency and satisfaction, increase patient access and improve the quality of care.” (New England Healthcare Institute, April 2009)

    Omnex Healthcare Quality coaches work with physician practices to effectively and efficiently implement the PCMH initiatives.
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