Omnex's Year End Virtual Customer Conference

The Evolving Workplace -

Technology and
Workflow Implications

  • December 18, 2020

The Evolving Workplace -

Technology and Workflow Implications

As we enter the 8th month of working remotely from home and extending out to the foreseeable future, new and emerging trends are developing within the workplace. Many organizations like Microsoft, Google, and Facebook are predicting a permanent change and are reimagining the workplace's future. As the COVID pandemic lengthens, most organizations see talent and workplace expectations undergoing a permanent transformation. This seemingly innocuous change has significant implications with a diverse virtual workforce that will witness the impact of interactions between an organization’s employees, suppliers, and customers.

In this one-day virtual event held on 18-Mar-2020, Omnex has explored some of the profound changes and themes that will impact the workforce that includes:

  • How will the workplace evolve?
  • What are the implications for the future of work - where and how will we collaborate?
  • How to design work processes for employees that focuses on efficient process outcomes?
  • How is Digitalization and AI empowering this change and what will its impact be?
  • What new Skills and tools will be required for the work force?
  • How do we think about employee engagement, collaboration and culture while working remotely?

Event Virtual Tour

Take a virtual tour of the event - Technology and Workflow Implications - Check out the video snippets below:

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The Evolving Workplace - Technology and Workflow Implications - Virtual Event

Time Zone: EST THEME: Technology, Digitalization and AI
10:00 - 10:05 AM
Event - Welcome / Opening Statement
David Watkins - Executive VP, Omnex
10:05 - 10:50 AM
Digitalization and Trends in Working and Productivity
MS Krishnan - Associate Dean, Executive Programs, Accenture Professor of Computer Information Systems and Professor of Technology and Operations at the Ross School of Business, University of Michigan. Q&A
10:50 - 11:05 AM
Transforming the Organization with Technology
Chad Kymal - CTO, Omnex
11:05 - 11:35 AM
Digitalization of Enterprise Quality Management
Jeff Hein - VP of Corporate Quality, Husco
11:35 AM - 12:05 PM
Use of AI in New Product Development
Antony John - VP Global Operations, Omnex Systems
Lily Xie - General Manager, Omnex Shanghai
12:05 - 12:35 PM
Digitalization Trends in Healthcare
Wido Menhardt - Executive VP of Digital Health, Siemens
12:35 - 1:05 PM
Customer Round Table #1: Technology, Digitalization and AI
Audience Participation - Micael Edvardsson – GM of Omnex Safety & Security Certification
Division & David Muil - David Muil - Interek VP of Global Business Development)
1:05 - 1:15 PM
Time Zone: EST THEME: Impact of Working from Home, Workflows, and Continuous Learning
1:15 - 1:30 PM
Virtual and Continuous Learning
Chad Kymal - CTO, Omnex
1:30 - 2:15 PM
Future of Work and Human Capital Implications Due to the Pandemic
Kumar Kymal - Managing Director - Human Resources, Bank of New York Mellon Q&A
2:15 - 2:45 PM
Improved Manufacturing, Virtual Communication, and Team Collaboration Tools with
Focus on Auditing and Launch Reviews
Lina Bucci - VP of Quality, Magna
2:45 - 3:15 PM
Organizational Competencies and Personnel Development - A Structured Approach to Competency Development
Arun Kumar - Director and VP Global Operations, Omnex
Suryan Kumar - Manager, Omnex COEE
3:15 - 4:00 PM
Customer Round Table #2: Impact of working from Home, Workflows, and Continuous Learning
Audience Participation - Dr. Michael Gellner – Omnex Senior Consultant and SME for APQP and FMEAs &
Kamal Bijlani - Director, E-Learning Research Lab at Amrita University



Dr. M. S. Krishnan ("Krishnan") is the Associate Dean, Executive Programs, Accenture Professor of Computer Information Systems and Professor of Technology and Operations at the Ross School of Business, University of Michigan. He has co-authored the book “The New Age of Innovation: Driving Co-Created Value with Global Networks” with Professor C. K. Prahalad (late). The Economist and BusinessWeek magazine named this book as one of the Best Books on Innovation in 2008. Dr. Krishnan received his degrees in Mathematics and Computer Applications from the University of Delhi, India and Ph.D. in Information Systems from Carnegie Mellon University, Pittsburgh, USA in 1996. He was awarded the ICIS Best Dissertation Prize for his Doctoral Thesis on “Cost and Quality Considerations in Software Product Management”.

His research interest includes Business Model Innovation, Technology Enabled Personalization, Ecosystem Innovation, Corporate IT Strategy, Business Value of IT investments, Metrics and Measures for Business Process and Software Quality, Productivity and Customer satisfaction. In January 2000, American Society for Quality (ASQ) selected him as one of the 21 voices of quality for the twenty first century. In 2004, he was selected as one of the top thinkers on Business Technology by Informationweek-Optimze magazines based on their reader surveys. His research articles have appeared in several journals including Management Science, Information Systems Research, Management Information Systems Quarterly, Strategic Management Journal, IEEE Transactions on Software Engineering, IEEE Software, Decision Support Systems, Harvard Business Review, The Wall Street Journal, Financial Times, Information Week, Sloan Management Review, Optimize and Communications of the ACM. Dr. Krishnan has consulted on Technology and Strategy with Ford Motor Company, NCR, IBM, Xerox, Unilever, Siemens, Gooru, Nestle, Tata Group, Mahindra & Mahindra, ICICI, TVS Group, Ashok Leyland, NBC, CP Group in Thailand, Next Services, Infosys, Marketics, Outdu and Ramco Systems.


Jeff Hein is responsible for Global Automotive quality to HUSCO auto divisions, including Shanghai. He championed global Quality Management System certified to ISO/TS 16949 standards and was awarded Ford Q1 status to all three Automotive divisions; Quality < 5 PPM. Previous to his VP title Jeff was GM of HUSCO Shanghai and led their Automotive production launch for export business from China where he achieved full PPAP success.


Wido Menhardt leads Digital Health at Siemens Healthineers, supporting clinicians and patients with clinical decision support solutions along the entire patient pathway. Telehealth has dramatically changed healthcare delivery in these times of crisis, and Siemens Healthineers has supported caregivers and patients around the world in this transition. At the same time, the nature of work in global locations have changed in interesting and differentiated ways, with the understanding of the eventual end state ("new normal") still evolving. Previously, Mr. Menhardt was GM of the Philips radiology and cardiology image management business with headquarters in California. In his previous assignment at Philips, Mr. Menhardt was the CEO of the Philips Innovation Center (PIC) in Bangalore, Karnataka, India. The center hosts 2000+ engineers in all Philips businesses from healthcare to lighting. In his tenure from 2010-13, he transformed the center from an internal offshoring destination to an innovation powerhouse.


Kumar Kymal is a Human Resources executive with a breadth of global experiences gained at blue-chip companies. With 20+ years in high technology and a focus in Compensation, Benefits and Human Resources, Kumar has an established record of high achievement aligning HR strategies to drive cultural transformation and accelerate business performance. Previous to his work at Bank of New York Mellon Kumar was Senior VP of corporate functions at Thomson Reuters, VP of Global Rewards at BlackBerry, and Global Head of Compensation at Nokia. He is active in the HR community, and is a non-executive Board Member of World at Work, which is a non-profit Human Resources organization supporting the professional requirements of its 30,000 members in 100 countries. He is also a founding member of Cornell's Institute for Compensation Studies Executives Forum.


Lina Bucci was named Magna’s Vice President of Quality in June 2020. In this role, Bucci and her global team of work closely with Magna’s 346 manufacturing facilities to ensure Magna’s quality principles are being upheld, with the ultimate goal of continual improvement, people development and striving for Quality excellence by exceeding our customer expectations.

Bucci previously held the position of Global Director of Quality for Magna’s Mechatronics, Mirrors, and Lighting product group from 2016-2020. In this role, she oversaw 65 manufacturing plants across 19 different countries. During this time, Bucci was also responsible for development and enforcement of quality assurance policies and procedures, collaboration with other members of management to develop improvements at a global scale, and the preparation of product and process quality reports by collecting, analyzing, and summarizing information and trends.


Chad Kymal is the CTO and Founder of Omnex and President of Omnex Systems. He is responsible for strategic direction and focus for Omnex and the EwQIMS software. His core beliefs include the importance of Collaboration and Digitalization, Virtual lifelong learning, and AI in workflows. Chad started his career at General Motors and has since spent over 40 years writing books, papers, and guiding Omnex customers on their best in class journeys.

Chad and Greg Gruska discovered the linkages between the Process Flow, PFMEA, Control Plans and Work Instructions in the 1980s, which led to the Omnex methodology for PFMEA and Omnex’s AQuA Pro Software. His recent work has been in the area of multipoint FMEAs and the integration of Functional Safety, Cybersecurity, ASPICE and other standards has also been incorporated into the Omnex EwQIMS solution. When he is not working with Omnex, he contributes to global standards by participating on various standards committees that help write ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 45001 (Health and Safety Management Systems), ISO 26262 (Functional Safety) and SOTIF (Safety of the Intended Function).

Over the course of Chad’s successful career, he has served on the Malcolm Baldrige Board of Examiners and has received numerous quality achievement awards including the Quality Professional of the Year, award by the American Society for Quality (ASQ) Automotive Division in 2005. In addition to his bachelor’s degree from GMI, Chad holds both a master’s degree in industrial and operations engineering from the University of Michigan, an MBA from the University of Michigan, and an MBA Cum Laude from the University of Michigan. He is a member of Tau Beta Pi.


Dave Watkins is the Executive Vice President and Director of International Operations for Omnex, Inc., Dave has a wide range of experience encompassing full profit and loss responsibility in General Management, as well as manufacturing, production, Human Resources, and distribution management in a variety of industries. His experience includes extensive work with Ford Motor Company including being on the Ford QOS Development Team (QOS Wheel Team) and assisting with the implementation of Ford Q1. His Ford experience also includes FCSD and GPDS including helping develop and deploy new product launches in multiple companies globally.


Arun Kumar is the Vice President and Director for Omnex Asia Pacific Operations. He has been with Omnex in various management positions for over 24 years and has immense experience in business consulting, systems implementation/training for a range of industries including automotive, general manufacturing, telecom, and service industries. He was primarily responsible for starting up Omnex’ operations in India, Thailand, China, Dubai, Sri Lanka, and Malaysia from the late ‘90s and has helped several organizations in their quest for business excellence and continual improvement.


Antony John is the Vice President of Omnex Systems. He has 19 years of experience transforming technology businesses across global markets and different customer industry segments, for profitable growth. Antony also possesses strong experience working in the Information Technology, Automotive, Aerospace, Oil & Natural Gas, and Insurance industries. He currently leads the Product Development of EwQIMS, a revolutionary software solution for managing Enterprise Quality for APQP, Integrated Management Systems / QHSE, and Supplier Quality used by Fortune 500 companies, OEMs, top automotive manufacturers, and large semi-conductor organizations across the globe.


Linli Xie (Lily) serves as General Manager of Omnex China. Omnex is an international management consulting organization headquartered in the United States. She is a successful executive with extensive experiences in global Automotive and Aerospace industries. Before Omnex, Lily has worked for GKN and ThyssenKrupp Aerospace. In her last role, she was Head of Global Corporate Social Responsibility and China Communications for GKN PLC, leading the group’s sustainability strategy development and implementation. Over the course of her career, Lily also held various general management positions in cross cultural environment, ranging from Business Development, Human Resources, Marketing and Corporate Communications.

Lily graduates from University of Cambridge with the Master of Studies on Sustainability Leadership. She also holds a BS in Business Management from Hua Zhong University of Science and Technology and a postgraduate degree in Integrated Marketing and Communications from University of Hong Kong.

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