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Product and Process Auditing for ISO/TS 16949:2009

Seminar Content

This is a two-day course for auditors who need to conduct the manufacturing process and product audits on the plant floor as required by ISO/TS 16949:2009. The first half of the day includes auditing fundamentals including performance- based audit planning, conducting the audit, writing nonconformities and closing meeting. The second day of the audit examines a customizable plant floor manufacturing-based process/product checklist. What does the checklist mean? How do you sample? How do you ensure shop floor standardization? For Chrysler suppliers, on the second day Omnex can cover the use of layered audits and the use of layered auditing for process and product audits as well. This class shows organizations how to combine layered audits with manufacturing process audits and how to conduct product and process audits simultaneously with the same auditors.

The course includes practical, hands on plant floor auditing, writing of nonconformities and audit reporting. This is a great class for those interested in auditing the shop floor.

Who Should Attend

Cell team leaders, maintenance technicians, quality associates, continuous improvement specialists, process engineers, APQP team members and shop floor supervisors.

Recommended Training and/or Experience


Seminar Materials

Each participant will receive course material that includes a Product and Process Auditing workbook along with Product and Process Auditing checklists.

Seminar Goals

  • Provide understanding and explain differences between System, Product and Process audits
  • Understand the phases of an audit
  • Understand how to plan a Product and Process Audit

Workshop Outline

  • Introduction to Product and Processes Auditing and the Planning Phase
  • Performing the Audit – Conducted in the Shop Floor
    • Opening Meeting
    • Understanding the Product and Process Checklist
    • Planning the Audit
    • Performing the Plant Floor Audit – This audit is performed in the Plant
  • Writing Nonconformity Statements
  • Closing Meeting
  • Completing the Audit Report
  • Corrective Action and Closeout


Over half of the class is spent understanding the checklist and using it in the plan as a hands-on plant floor exercise. There are two classroom breakouts in addition to the practical audit of the plant.

  • Conducting an Opening Meeting
  • Verification and Closeout of Corrective Actions

This workshop requires participants to closely examine their operations and identify the gaps in the Quality Management System (QMS) documentation used to plan the shop floor controls. Internal audits need to examine the workings of the QMS. They should concentrate on the key processes as documented in procedures and work instructions. This workshop will establish the methodology for conducting these audits.

Course Sequence: TSPPAUD


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