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Automotive OEM Detailed Customer Specific Requirements Workshop

Seminar Content

This customizable workshop is designed to improve individuals’ understanding of, and competency with automotive OEM customer specific requirements per IATF 16949. It will provide methods for gathering, communicating, and applying customer specific requirements (and customer information) within your organization. The workshop will give a general overview (for new & established employees) as to where customer information related to the requirements can be found. This workshop supports IATF 16949 individual OEM Internal Auditor Customer Specific Requirements competency.

The OEM Customer-Specific Requirements that can be covered include Ford, GM, FCA, BMW, VW and Honda. It takes approximately one half-day per each OEM CSR covered. Our open enrollment training will cover Ford, GM and FCA CSRs and others can be added as needed.

Who Should Attend

This workshop is designed for OEM Project Managers, Top Management, Quality Managers, Quality Supervisors, Quality Engineers, Manufacturing Engineers, IATF 16949 Process Owners, Production Supervisors, Production Leaders, anyone new to the automotive manufacturing.

Recommended Training and/or Experience

Basic understanding of process documentation and the IATF 16949 quality management system specification is necessary.

Seminar Materials

Each participant will receive a seminar manual.

Seminar Goals

  • Understand OEM customer-specific requirements relating to business, product, material, delivery and the Quality Management System per IATF 16949:2016
  • Explain methods for gathering, communicating and applying customer-specific requirements (and customer information) within the organization.
  • Let participants share the OEM-specific areas of knowledge and expertise with one another.

Seminar Outline

  • Introductions and Welcome
  • Customer-Specific Requirements per IATF 16949
  • Overview to OEM-specific Customer-Specific Requirements for IATF 16949:2016
    • Ford Customer-Specific Requirements
    • GM Customer-Specific Requirements
    • FCA Customer-Specific Requirements
    • VW Customer-Specific Requirements (optional)
    • BMW Customer-Specific Requirements (optional)
    • Honda Customer-Specific Requirements (optional)

If you require training in Customer-Specific Requirements for other OEMs/Tier Ones that are not listed, please let us know as we may have training available.


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