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QOS/BOS Internal Assessment - Sanctioned by Ford's FAO Quality Office (Aligned to ISO/TS 16949:2009 and ISO 9001:2008)

Seminar Content

This one-day Ford-sanctioned seminar explains how to use the QOS Assessment Form for auditing purposes, the intent of each question, objective evidence and corresponding pages of the Ford QOS Implementation and Improvement course manual. Participants receive a thorough explanation of how to apply each element 0f the QOS Assessment Form. Fulfills requirements for 5.2 Customer Focus,5.4 Planning, 5.6 Management Review, 8.2.3 Measurement of Processes, 8.2.1 Customer Satisfaction, 8.4 Analysis of Data and 8.5 Improvement in ISO 9001:2008 and ISO/TS 16949:2009.

Who Should Attend

This seminar is designed for QOS first and second party auditors. This seminar is also recommended for those implementing QOS who are trying to improve their system.


Completion of the QOS Implementation and Improvement (two day) seminar.

Seminar Materials

Each participant will receive a seminar manual.

Seminar Goals

  • Understand how to use the QOS Assessment tools and form using case studies.
  • Understand the process for completing QOS Assessment.

Seminar Outline

  • Introduction to QOS
  • Basic elements and operations
  • QOS teams, reviews and implementation steps
  • Measurable and quantifiers
  • QOS Assessment
  • Assessment definitions
  • Assessment form
  • Company robust case study
  • Multinational parts supplier case study
  • QOS Assessment process and forms
  • Documentation review and control
  • Assessment plan
  • 8-D report
  • Improvement form

Course Sequence: QOSA


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