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Combined Understanding & Implementing and Internal Auditor Training for ISO 9001:2008

Seminar Content

This five-day course provides a comprehensive discussion of the requirements of ISO 9001:2008 including key changes from the 1994 standard. It also covers the general approach to upgrading to, or implementing a quality management system based upon ISO 9001:2008.

This course meets the training portion of the requirements for certification of individual QMS Internal auditors. Explanation of ISO 9001:2008 and audit systems, the auditing process and audit instruments; documentation process, conduct an audit, write the audit report, and take corrective action; auditing case studies to develop skills for identifying nonconformance; 5-Day Seminar.

Who Should Attend

Quality Assurance Managers, General Managers, ISO Implementation Team Members, Management Representatives, and ISO Internal Auditors should attend this course. Those implementing ISO/TS 16949:2009 should incorporate ISO 9001:2008 as ISO/TS 16949:2009 will be revised to include ISO 9001:2008 Requirements.

Prerequisite Skills

Working knowledge of ISO 9000:1994

Seminar Materials

Seminar manual with case study and guide for auditing all requirements of the Standard.

Seminar Goals

  • Explain the background and goals of ISO 9001:2008
  • Provide an understanding of ISO 9001:2008 Requirements
  • Outline the steps for implementing or updating a quality management system to the ISO 9001:2008 Requirements
  • Provide Best-in-Class quality management system concepts and approaches
  • Understanding the ISO 9001:2008 auditing and registration process
  • Understand each element of ISO 9001:2008
  • Prepare, perform and complete an audit

Seminar Outline

  • Overview of ISO 9001:2008 Family of Standards
  • ISO 9001:2008 Quality Management System
  • Explanation of ISO 9001:2008 Requirements
  • Management Responsibility
  • Resource Management
  • Measurement, Analysis and Improvement
  • Changes from 1994 Standard
  • Defining Quality Policy and Objectives
  • Developing a Quality Management System Plan
  • Documenting a Quality Management System
  • Developing Quality Plans
  • Implementing a Quality Management System
  • Monitoring a Quality Management System
  • Conducting Management Reviews
  • Interpreting and auditing to the ISO 9001:2008 Standard (organized around audit trails)
  • Documentation of a Quality System
  • Introduction to Quality Audits
  • Management of Audit Program
  • Planning, Preparation, and Performing Audit
  • Recording Evidence
  • Closing Meeting and completing audit report
  • Corrective Action and follow-up

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