• Training & Workshops

Seminar Content

This half-day seminar discusses the role of upper management in the successful implementation process of ISO 9001: 2008.

Who Should Attend

This seminar is designed for those in upper management who will be supporting the ISO 9001:2008 efforts of the implementation team.

Recommended Training and/or Experience

A general knowledge of quality systems is required.

Seminar Materials

Each participant will receive a seminar manual.

Seminar Goals

• Understand the key definitions of ISO 9001:2008
• Understand the customer expectations
• Understand the requirements of the standard
• Strategies for identifying and measuring key customerrelated processes and metrics will be identified

Seminar Outline

• Background of ISO 9001:2008
• Overview of ISO 9001:2008 Series Family and Key Definitions
• QMS Process Model and Drivers of ISO 9001:2008
• Explanation of ISO 9001:2008 Elements
• Summary of the Implications of ISO 9001:2008 Changes

For more information on ISO 9001:2015 Training