Understanding ISO 9001:2015 (E-Learning)
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E-Learning Content
This E-Learning course has been developed to cover all requirements of the ISO 9001:2015 standard. Group exercises and case studies will be used to develop the required skills.
Who Should Attend
This e-Learning course is designed for Quality Assurance Managers, ISO 9001:2015 Implementation and/or Transition Team Members, and Management Representatives.
Recommended Training and/or Experience
A general understanding of quality management systems and ISO 9001:2015 is recommended.
E-Learning Goals
- Understand the application of quality management principles in the context of ISO 9001:2015.
Relate the quality management system to the organizational products, services, activities and operational processes.
- Relate organization’s context and interested party needs and expectations to the planning and implementation of an organization’s quality management system.
E-Learning Outline
- Chapter 1 – ISO 9001 2015 Revision and Key Change
- Annex – Summary of Key Changes to ISO 9001:2015
- Exercise 1- ISO 9001:2015 Revision and Key changes
- Chapter 2 – Introduction to ISO 9001 Family of Standards
- Exercise 2 : ISO 9001 Family of standards
- Chapter 3 – Introduction to the Process Focus
- Exercise 3 – Process Focus
- Chapter 4 - Risk Based Thinking
- Exercise 4 – Risk based thinking
- Chapter 5 – Documented Information
- Exercise 5 - Documented Information
- Chapter 6 – Clause 4 : Context of the organization
- Exercise 6 – Context of the Organization
- Exercise 7 – Interested Parties
- Chapter 7 – Clause 5 : Leadership
- Chapter 8 – Clause 6 : Planning
- Exercise 8 – Audit Scenarios: Clauses 4-6
- Exercise 9 – Risk Assessment
- Chapter 9 – Clause 7 : Support
- Chapter 10 – Clause 8 : Operation
- Exercise 10 – Audit Scenarios: Clauses 7-8
- Chapter 11 – Clause 9 : Performance Evaluation
- Chapter 12 – Clause 10 : Improvement
- Exercise 11 – Audit Scenarios: Clauses 9-10
- Final Exam

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