Team Problem Solving for Manufacturing
Seminar Content
This three-day seminar covers all phases of the team approach to identifying and
solving problems, based on the eight-discipline methodology. The Global 8-D Process
is taught using a real life case study. The last day of the course focuses on solving
your own company problems and using the teachings you have learned.
Who Should Attend
This seminar is designed for individuals and teams who are responsible for identifying,
solving and eliminating problems that hinder quality and productivity improvement.
Recommended Training and/or Experience
Ability and/or desire to work with small groups of people in a cooperative and productive
manner.
Seminar Materials
Each participant will receive a seminar manual, including worksheets and all team
exercise materials. Participants will receive problem solving Team packages, including
checklists for each step.
Seminar Goals
- Be able to implement effective team problem solving techniques
- Understand, and effectively apply, the Eight Disciplines (8-D)
- Employ root cause analysis for both special and common cause failure modes and solutions
- Use is/is not and Decision Analysis
- Understand and use the Seven Statistical problem solving Tools including the 5 Why's
Seminar Outline
- Overview
- Links to Other Tools and Methodologies
- D0: Prepare for the Problem Solving Process
- D1: Form Team
- D2: Describe the Problem
- D3: Contain Symptoms – Implement and Verify Interim Actions
- D4: Find and Verify Root Causes
- Creative Thinking
- Cause and Effect Diagrams
- Dot Plots and Histograms
- Scatter Plots and Variation Analysis
- D5: Select Permanent Corrective Actions
- Decision Making
- D6: Implement Permanent Corrective Actions
- Checklists and Worksheets
- Pareto Diagrams and Trend Charts
- Control Charts
- D7: Prevent System Problems
- Process Management Documentation
- D8: Closure and Team Congratulation
- Problem Solving Checklist
Course Sequence: TPSM
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About Teams And Problem Solving
Problem Solving is a technique to identify the root causes of problems and is strictly fact based. Problem solving techniques are used in ISO 9000, QS 9000, QS 9000 TE Supplement, QS 9000 Semiconductor Supplement, Quality Operating System (QOS), Total Quality Management (TQM), ISO 14001:2004 Environment Management System and ISO/IEC 17025:2005 Laboratory Quality System. more...
Teams And Problem Solving Webinars
Teams And Problem Solving
Attendee Comments
This was a very good seminar! We had the opportunity to learn many skills to help us with several key issues within our organization. Great job!! - Joseph R. Macaluso more...
Teams And Problem Solving
Customers
Amkor/Anam Philippines
ATC Leasing
Autoliv Mexico S.A. de C.V.
Automated Analysis
CF Gomma
more...
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