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USA> Training and Workshops
QOS/BOS for ISO 9001:2000 - Management, Measurement Analysis, and Improvement
Seminar Content
Explores the role of a Quality Operating System as a Best-in-Class approach to business systems, management responsibility, continuous improvement, and data management within ISO 9001:2000; 2-Day Seminar.
Who Should Attend
General managers, leadership teams, and management.
Recommended Training and/or Experience
General knowledge of functional management and quality systems required.
Seminar Materials
Seminar manual; all concepts will be introduced using examples and hands-on activities.
Seminar Goals
Present a precise methodology for implementing a QOS or improving an existing QOS within ISO 9001:2000; gain understanding on employing QOS to meet ISO 9001:2000 requirements with regard to Management Responsibility, Resources, Measurement and Improvement.
Seminar Outline
- Overview of ISO 9001:2000: The need for ISO 9001:2000 and the changes within the
- Standard; relationship between ISO 9001 and QOS
- Overview of QOS: The need for QOS and major components
- Defining a QOS; planning for continual improvement
- Formulating Data Management Plans
- Conducting a Management Review
- Rolling out the QOS
- QOS documentation
Course Sequence: QOS-ISO9
QOS/BOS or Quality/Business Operating System is an advanced approach to Total Quality Management, one of the milestones in implementing the TS 16949 standard. It had its genesis by virtue of a combined effort of the Ford Motor Company and the principals at Omnex. QOS manages continuous improvement via strategic goals based on the organizational mission, customer expectations and competitive benchmarks. On adopting the QOS implementation technique, the Management of a firm employs Key Performance Measurables to assess critical non-financial and financial results as well as their process-based causes. more...
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Very knowledgeable instructors. The material covered in these 2 days can apply to any company. It is obvious that bottom line improvements can be made by any organization which uses QOS - Bert Scali more...
- ABB Flexible
- Automation
- Airgage Company
- Anchor Harvey
- Areoquip
more...
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