QOS/BOS Internal Assessment - Sanctioned by Ford's FAO Quality Office (Aligned to
ISO/TS 16949:2009 and ISO 9001:2008)
Seminar Content
This one-day Ford-sanctioned seminar explains how to use the QOS Assessment Form
for auditing purposes, the intent of each question, objective evidence and corresponding
pages of the Ford QOS Implementation and Improvement course manual. Participants
receive a thorough explanation of how to apply each element 0f the QOS Assessment
Form. Fulfills requirements for 5.2 Customer Focus,5.4 Planning, 5.6 Management
Review, 8.2.3 Measurement of Processes, 8.2.1 Customer Satisfaction, 8.4 Analysis
of Data and 8.5 Improvement in ISO 9001:2008 and ISO/TS 16949:2009.
Who Should Attend
This seminar is designed for QOS first and second party auditors. This seminar is
also recommended for those implementing QOS who are trying to improve their system.
Prerequisites
Completion of the QOS Implementation and Improvement (two day) seminar.
Seminar Materials
Each participant will receive a seminar manual.
Seminar Goals
- Understand how to use the QOS Assessment tools and form using case studies.
- Understand the process for completing QOS Assessment.
Seminar Outline
- Introduction to QOS
- Basic elements and operations
- QOS teams, reviews and implementation steps
- Measurable and quantifiers
- QOS Assessment
- Assessment definitions
- Assessment form
- Company robust case study
- Multinational parts supplier case study
- QOS Assessment process and forms
- Documentation review and control
- Assessment plan
- 8-D report
- Improvement form
Course Sequence: QOSA
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About QOS/BOS
QOS/BOS or Quality/Business Operating System is an advanced approach to Total Quality Management, one of the milestones in implementing the TS 16949 standard. It had its genesis by virtue of a combined effort of the Ford Motor Company and the principals at Omnex. QOS manages continuous improvement via strategic goals based on the organizational mission, customer expectations and competitive benchmarks. On adopting the QOS implementation technique, the Management of a firm employs Key Performance Measurables to assess critical non-financial and financial results as well as their process-based causes.
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QOS/BOS Attendee Comments
Very knowledgeable instructors. The material covered in these 2 days can apply to any company. It is obvious that bottom line improvements can be made by any organization which uses QOS - Bert Scali more...
QOS/BOS Customers
ABB Flexible
Automation
Airgage Company
Anchor Harvey
Areoquip
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