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USA> Training and Workshops
ITSM/ITIL Practitioner Certification - IPRC (Release and Control)
Seminar Content
The ITSM Practitioner course is intended for process owners and practice area consultants with at least four years of practical ITSM experience and looking to certify their skills in the following practice areas: Change, Configuration and Release Management. Delivered over five days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination. 5-day workshop.
Who Should Attend
Those looking to certify their skills in change, configuration and release management.
Recommended Training and/or Experience
Must have at least four years of practical ITSM experience.
Seminar Materials
Students will receive a copy of workshop materials.
Course Sequence: ITSMITILPRACCERTIPRC
Standards ensure quality. Quality is obviously important in information technology, whether it be in hardware, software, or networks. Standardized interfaces, for instance, can allow diverse devices and applications to function together. Standards are also vital to computer security and information privacy. When standards exist, all benefit from advances in electronic and mobile commerce. more...
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