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 ITSM/ITIL Foundation Certification

ITSM/ITIL Foundation Certification (3 days)

Seminar Content

The ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Delivered over three days, this in-depth workshop features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination. 3-day workshop.

Who Should Attend

Those who handle IT Service Management and those seeking certification from the ITSM Foundation.

Recommended Training and/or Experience

There are no prerequisites for this workshop.

Seminar Materials

Students will receive a copy of workshop materials.

Course Sequence: ITSMITILFOUNDCERT3

About IT and Software Quality Systems
Standards ensure quality. Quality is obviously important in information technology, whether it be in hardware, software, or networks. Standardized interfaces, for instance, can allow diverse devices and applications to function together. Standards are also vital to computer security and information privacy. When standards exist, all benefit from advances in electronic and mobile commerce. more...

IT and Software Customers

  • CPI, Inc.
  • EASi International
  • National TechTeam
  • Syntel
  • Compuware
    more...

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