driving worldwide
business excellence
| ||
Canada
China
Français
Germany
India
Mexico
Middle East
Thailand
USA> Training and Workshops
ITSM Design and Product Implementation Workshops
Seminar Content
This hands-on workshop maps ITSM theory, planning and product implementation into a single cohesive program. Upon completion, students will have the knowledge and skills needed to design and implement a vendor's product into a customer IT Service Management (ITSM) environment. Referencing the body of knowledge contained in the IT Infrastructure Library (ITIL), students will learn practical ITSM implementation methods and design an implementation plan that can be applied in a real customer setting. Custom workshop with days to be determined by Omnex and you.
Who Should Attend
Those who handle IT Service Management
Recommended Training and/or Experience
There are no prerequisites for this workshop.
Seminar Materials
Students will receive a copy of workshop materials.
Course Sequence: ITSMD&PWORK
Standards ensure quality. Quality is obviously important in information technology, whether it be in hardware, software, or networks. Standardized interfaces, for instance, can allow diverse devices and applications to function together. Standards are also vital to computer security and information privacy. When standards exist, all benefit from advances in electronic and mobile commerce. more...
- CPI, Inc.
- EASi International
- National TechTeam
- Syntel
- Compuware
more...
Sitemap | Privacy Policy | Terms of Use
© 2008 Omnex Inc, USA. All rights reserved
Questions or comments regarding this website: webmaster@omnex.com
Powered By Omnex Communications
This site is designed for Netscape 6x, Internet Explorer 5x, and Mozilla 1x