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Understanding & Implementing ISO 9001:2000

Seminar Content

This two-day course provides a comprehensive discussion of the requirements of ISO 9001:2000 including key changes from the 1994 standard. It also covers the general approach to upgrading to, or implementing a quality management system based upon ISO 9001:2000.

Who Should Attend

Quality Assurance Managers, General Managers, ISO Implementation Team Members, Management Representatives, and ISO Internal Auditors should attend this course. Those implementing ISO/TS 16949 should incorporate ISO 9001:2000 as ISO/TS 16949 will be revised to include ISO 9001:2000 requirements.

Recommended Training and/or Experience

Working knowledge of ISO 9000

Seminar Materials

Each participant will receive a seminar manual including case studies.

Seminar Goals

  • Explain the background and goals of ISO 9001:2000
  • Provide an understanding of ISO 9001:2000 requirements
  • Outline the steps for implementing or updating a quality management system to the ISO 9001:2000 requirements
  • Provide Best-in-Class quality management system concepts and approaches

Seminar Outline

  • Overview of ISO 9001:2000 Family of Standards
  • ISO 9001:2000 Quality Management System
  • Explanation of ISO 9001:2000 Requirements
  • Management Responsibility
  • Resource Management
  • Product Realization
  • Monitoring and Measurement
  • Changes from 1994 Standard
  • Defining Quality Policy and Objectives
  • Developing a Quality Management System Plan
  • Documenting a Quality Management System
  • Developing Quality Plans
  • Implementing a Quality Management System
  • Monitoring a Quality Management System
  • Conducting Management Reviews

Course Sequence: ISO2

About ISO 9001:2000
ISO 9001:2000 is part of the ISO 9000 family of standards. This family is comprised of the following: ISO 9000 quality management systems fundamentals and vocabulary, ISO 9001 quality management systems requirements, ISO 9004 quality management systems guidance for performance improvement, ISO 19011 Guidelines on quality and/or environmental management systems auditing. more...


Omnex Webinar: Juggling Multiple Standards – Integration, Standardization and Linkages (9MB Webex file)Download Webex Player

Omnex Webinar “Healing Healthcare: with a Little Help from our Friends” (4.7 MB Webex file)Download Webex Player

Omnex Systems Webinar - Managing Audits Globally Using Best Practices - October 29, 2005 (12 MB Webex file)Download Webex Player

ISO 9001:2000 Comments
"My expectations were to learn of the changes brought on by ISO 9001:2000 series. Learning the key principles of why the standard was developed and how to audit to the new standard far exceeded my expectations." - Dan Foster. more...

ISO 9001:2000 Clients

  • AM General
  • ATC Leasing
  • BEI Duncan Electronics
  • Die Cad Group, Inc.
  • Dow Corning more...

ISO 9001:2000 Quality Management Systems QMS Case Studies
ISO 9001:2000 Case Study for Architecture Firm A - How does Omnex do it? Find out in this case study more...


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