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Understanding & Implementing ISO 9001:2000
Seminar Content
This two-day course provides a comprehensive discussion of the requirements of ISO 9001:2000 including key changes from the 1994 standard. It also covers the general approach to upgrading to, or implementing a quality management system based upon ISO 9001:2000.
Who Should Attend
Quality Assurance Managers, General Managers, ISO Implementation Team Members, Management Representatives, and ISO Internal Auditors should attend this course. Those implementing ISO/TS 16949 should incorporate ISO 9001:2000 as ISO/TS 16949 will be revised to include ISO 9001:2000 requirements.
Recommended Training and/or Experience
Working knowledge of ISO 9000
Seminar Materials
Each participant will receive a seminar manual including case studies.
Seminar Goals
- Explain the background and goals of ISO 9001:2000
- Provide an understanding of ISO 9001:2000 requirements
- Outline the steps for implementing or updating a quality management system to the ISO 9001:2000 requirements
- Provide Best-in-Class quality management system concepts and approaches
Seminar Outline
- Overview of ISO 9001:2000 Family of Standards
- ISO 9001:2000 Quality Management System
- Explanation of ISO 9001:2000 Requirements
- Management Responsibility
- Resource Management
- Product Realization
- Monitoring and Measurement
- Changes from 1994 Standard
- Defining Quality Policy and Objectives
- Developing a Quality Management System Plan
- Documenting a Quality Management System
- Developing Quality Plans
- Implementing a Quality Management System
- Monitoring a Quality Management System
- Conducting Management Reviews
Course Sequence: ISO2 |

ISO 9001:2000 is part of the ISO 9000 family of standards. This family is comprised of the following: ISO 9000 quality management systems fundamentals and vocabulary, ISO 9001 quality management systems requirements, ISO 9004 quality management systems guidance for performance improvement, ISO 19011 Guidelines on quality and/or environmental management systems auditing. more...

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