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ISO 9000 Internal Auditor for Service (RABQSA-Certified)

IRCA - International Register of Certificated AuditorsThis training course and certificate of attainment is recognized by IRCA as meeting the requirement for IRCA certification to Internal QMS Auditor course (IRCA/2180) + ISO 9000:2000 Series Foundation course (IRCA/2001).

Seminar Content

This course is certified by RABQSA, and meets the training portion of the requirements for certification of individual QMS Internal auditors. Explanation of ISO 9000 and systems in service, the auditing process and audit instruments; learn the documentation process, how to conduct an audit, write the audit report, and take corrective action. The class is built around a service company case study, which includes specific situations facing service providers; 3-Day Seminar.

Who Should Attend

Quality Assurance Managers, ISO Implementation Team Members, Management Representatives and ISO Internal Auditors.

Recommended Training and/or Experience

Understanding ISO 9000 or equivalent.

Seminar Materials

Seminar manual with case studies and a guide for auditing all elements of the Standard.

Seminar Goals

  • Understanding the ISO 9000 auditing and registration process
  • Understand each element of ISO 9000
  • Know how to prepare, perform and complete an audit
  • Fulfill the requirements for a RABQSA approved course

Seminar Outline

  • Interpretation and auditing to the ISO 9000 Standard (organized around service audit trails)
  • Documentation of a Quality System
  • Introduction to Quality Audits
  • Management of Audit Program
  • Audit Planning, Preparation, and Performing
  • Planning, Preparation, and Performing Audit
  • Recording Evidence and Closing Meeting
  • Completing the Audit Report
  • Corrective Action and Follow-Up

About ISO 9001:2000
ISO 9001:2000 is part of the ISO 9000 family of standards. This family is comprised of the following: ISO 9000 quality management systems fundamentals and vocabulary, ISO 9001 quality management systems requirements, ISO 9004 quality management systems guidance for performance improvement, ISO 19011 Guidelines on quality and/or environmental management systems auditing. more...


Omnex Webinar: Juggling Multiple Standards – Integration, Standardization and Linkages (9MB Webex file)Download Webex Player

Omnex Webinar “Healing Healthcare: with a Little Help from our Friends” (4.7 MB Webex file)Download Webex Player

Omnex Systems Webinar - Managing Audits Globally Using Best Practices - October 29, 2005 (12 MB Webex file)Download Webex Player

ISO 9001:2000 Comments
"My expectations were to learn of the changes brought on by ISO 9001:2000 series. Learning the key principles of why the standard was developed and how to audit to the new standard far exceeded my expectations." - Dan Foster. more...

ISO 9001:2000 Clients

  • AM General
  • ATC Leasing
  • BEI Duncan Electronics
  • Die Cad Group, Inc.
  • Dow Corning more...

ISO 9001:2000 Quality Management Systems QMS Case Studies
ISO 9001:2000 Case Study for Architecture Firm A - How does Omnex do it? Find out in this case study more...


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