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ISO 13485:2003 Series
Medical Devices (ISO 13485 and FDA CFR 21)

ISO 13485:2003 an international standard designed to orient quality management systems toward the design, development, production, and installation of medical devices and related services. Medical Devices are products designed to cope with disease, treat injuries, investigate and augment human functions and they also are made up of a host of other apparatuses and appliances. The European medical device quality system standard as of this writing is EN ISO 13485:2003. ISO 13485:2003 will replace current harmonized standards EN ISO 13485:2000 and EN ISO 13488:2000 after a three year transition ending in July 2006.

A successful implementation will demonstrate a company's ability to supply medical devices and related services to customers that comply with regulatory requirements. ISO 13485 is not just product focused, but it focuses instead on the processes used to develop medical devices. Keep in mind that you also need to comply with all relevant products and service oriented technical standards and regulations in this area of expertise. Although ISO 13485:2003 is based on ISO 9001:2008 quality management standard and uses the same numbering system, ISO 13485 doesn't include the ISO 9001 requirements related to continual improvement and customer satisfaction. ISO 13485 also focuses more on how procedures regulate and control activity and process performance.

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Training and Workshops


Robust Quality Management Systems processes and Risk based, prevention based new product development is receiving a large focus in the medical devices market. The driver is the FDA who has issued more warning letters in 2010 and 2011 than the prior 10 years. The FDA issued 9,910 483s in 2010, which is at least a 10-year high based on available data. Among these, the top three issues were quality unit deficiencies, inadequate batch failure investigations, and lack of follow-up procedures and an escalation process with deadlines seem to have made the medical device industry.

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Integrated Management Systems


Integrated Management Systems (IMS) is the integration of QMS, EMS, OHSAS and other regulations / standards and requirements into a single management system. IMS fosters the approach that an organization should establish one integrated system that is best for the business and not set up separate, often duplicate, processes or documentation to satisfy each management standard. IMS contains company-wide processes that conform to various management system standards such as ISO 13485,ISO 14001, and OHSAS 18001 but are primarily established in support of the business goals.

At Omnex, integration means developing common organizational processes based on standardized work flows, conducting integrated risk analysis (using FMEAs and Control Plans for quality, environmental and health and safety risks) and conducting integrated audits. At Omnex, we are continuing to pioneer ever more effective and efficient ways of defining, implementing and auditing integrated management systems.

Integration and standardization not only reduce confusion and redundancy in the workplace, but cost an estimated 50% less to implement and most importantly cost 50% less to maintain. Furthermore, the cost for registration is reduced by as much as 33%.

Omnex has been implementing integrated management systems since the 1990s, beginning with the integration of QS-9000 and ISO 14001 in the Americas for Yazaki. Since then, we have integrated ISO 9001, ISO 14001 and OHSAS 18001 for organizations around the world including General Motors and TRW. Lately, we have integrated ISO 9001 and Food Safety Management Systems including an implementation where Food Safety, Quality (ISO 9001), Environmental (ISO 14001), and Health and Safety (OHSAS 18001) were integrated into one management system. Omnex recently helped Swiss Colony a 100 year-old Food Catalog and Bakery implement FSMS and QMS standards in a record six months that included QOS/BOS and Stage Gate New Product Development methodologies and 8D Problem Solving techniques.

Omnex provides training for top management in the understanding and integration of multiple integrated management systems, as well as the worlds only lead auditor course in Integrated Management Systems (ISO 9001, ISO 14001 and OHSAS 18001).

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Omnex Methodologies and Practices


Omnex offers training for each of the different methodologies as shown in this link. Keep in mind, some of these methodologies may be known by different names within the industry.

Omnex specializes in the following methodologies:

Implementation Support


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Omnex can help you conduct an ISO 13485:2003 Discovery Analysis (or Assessment) or conduct a Best-In-Class assessment to assist your company in making process improvements that results in efficiency and savings.

Omnex will conduct a Discovery Analysis during an initial assessment. Omnex will study your current processes to see the gaps in the systems as well as review Best-In-Class practices depending on the scope of the assessment. Omnex assessments always focus on savings and improvements within the organization. The last day of the assessment centers around feedback and planning with the customer team. An implementation plan, team, and next steps are completed as a part of the Discovery. Of course, this can also be conducted at the beginning of an implementation, when the standard is revised or when the customer is ready for an overhaul of their systems.

If an organization receives a FDA 483 or a citation, the first thing Omnex will do is conduct a comprehensive assessment and determine overall company risk. Based on the findings a comprehensive improvement plan will be developed. Some of the FDA findings and Omnex improvements are as follows:

  • Quality unit deficiencies equate to QMS improvements that introduce prevention based tools.
  • Batch failure investigations equates to the better disciplined problem solving methods
  • "Lack of follow up" procedures could point to two areas that need work one is top management and their follow through capabilities QOS/BOS and/or second, company-wide follow through using the discipline of process, product and system audits.
  • Escalation is something that can be built into multiple processes in the QMS. Surefire methods to institute escalation processes is by implementing a EwIMS that has programmed into it "reminders" and "escalation".

Omnexs core strengths are spelled out in the 12 methodologies in which we specialize. Each of these practices are Best In Class practices that can be implemented based on the needs of a specific organization in any industry.

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