AQP for Service with ISO 9001:2008
Seminar Content
Demonstrates how Process Flows, Process Failure Modes and Effects Analysis, Control
Plans, and procedural documentation can be used to achieve process standardization
and improvement in a service environment; 2-Day Seminar. supports ISO 9001:2008
Process Model.
Who Should Attend
Operations and Service Managers, Quality Assurance Managers, Engineers, Program
and Project Managers and participants, and others with direct responsibility for
process standardization and improvement including new product or service delivery.
Prerequisites
General knowledge of quality systems required.
Seminar Materials
Seminar manual and demo copy of the AQuA software package.
Seminar Goals
Provides a comprehensive approach to the use of Process Flow Diagrams, Process FMEA
and Process Control Plans for achieving standardization and improvement.
Seminar Outline
- Overview
- Characteristics; what they are; why analyze?
- Determining importance levels
- Characteristics Matrix
- Process Flow - definitions and benefits
- Inputs needed for a Process Flow
- Process FMEA - Links, conceptual overview and how to construct
- Risk assessment and reliability FMEA
- Control Methods
- Standardization & Continuous Improvement
Course Sequence: AQPS
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About Automotive / Production
Core Tools
APQP or Advanced Product Quality Planning is a structured method of defining & establishing
the steps necessary to ensure that a product satisfies the customer. Effective product
quality planning depends on a companys top managements commitment to the effort
required in meeting customer specifications.
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Automotive / Production
Core Tools Webinars
Automotive / Production
Core Tools Attendee Comments
The course was useful in showing a standardized, comprehensive APQP. I now understand
more clearly how each step interacts with the rest.
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Automotive / Production
Core Tools Customers
AB Myr Industries
AC Delco
AFG
Altera
AMD
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Automotive / Production
Core Tools Case Studies
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