Achieving Six Sigma Quality | Define and Measure Phase

Workshop Content

This five-day workshop develops knowledge and skill for planning, organizing and leading Lean/Six Sigma improvement project teams to achieve Six Sigma Quality. This workshop offers instruction and guided practice in measuring and improving process quality levels (measured as Sigma Levels). Participants will learn how to plan for Six Sigma Quality using The DMAIC (Define, Measure, Analyze, Improve and Control) method for quality improvement. This workshop covers the Define and Measure stages of DMAIC. Participants will learn how to create process maps, to determine the cost of poor quality for a process; and, how to measure and report process yield, process capability and sigma level.

Who Should Attend

This workshop is intended for Champions and Lean/Six Sigma Black Belt Candidates responsible for improving quality and productivity in manufacturing operations. This training is team-based training. The team should include the Process Champion and up to four Lean/Six Sigma Black Belt Candidates. There is a limit of 3 teams per session.

Workshop Goals

This workshop will provide instruction in, and opportunity to practice, the Define and Measure phases of The DMAIC quality improvement process. This workshop will develop the participants' ability to identify and quantify quality improvement opportunities; and, to develop their ability to perform process capability studies for any process measure. This workshop will also introduce the concepts and practices of Measurement Systems Analysis. Participants will learn how to establish, report and maintain measurement system capability.

Workshop Outline

Introduction to Six Sigma Quality
Introduction to DMAIC Process and Tools
Introduction to Cost of Poor Quality
Process Mapping
Process Failure Mode & Effects Analysis (PFMEA)
Measurement Systems Analysis
Process Capability Analysis
Sigma, CP, CPk and DPMO
Statistical Process Control Charts
Executive Reporting and Management Review Process

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To find out more about Omnex's workshops and consulting services in Breakaway Lean®, Excelerated Six Sigma® or Unified Lean/Six Sigma® please contact: