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Supplier Quality Management

Seminar Content

The two day seminar introduces the knowledge and practice of supplier quality management. With a trend toward global sourcing, subcontracting and supply chain integration, the supplier’s quality and cost play more and more important roles in the level of quality and profit margin in their enterprise. The course explains the process of supplier assessment, the method of supplier rating, supplier quality level evaluation, analysis and improvement tools of the supplier’s quality system/process, and eventually the establishment of win-win relationships with a supplier.

Who Should Attend

General Manager, Purchasing, Quality, Manufacturing, Sales and Material Management.

Prerequisites

Basic knowledge of quality management and the supply chain as well the requirements process of production and services.

Seminar Materials

Each participant will receive Omnex training book, including workbook and all team exercise materials.

Seminar Goals

• Understand objective, value and composition of supply chain.
• Understand Contribution and effects on the performance of the enterprise from suppliers.
• Learn the process and tools of suppler assessment, development, evaluation and improvement.
• Learn how to control and improve the quality level of supplier.
• Learn the skills and methods used to establish a sustainable win-win relationship with a supplier.

Seminar Outline

• Challenges of the enterprises
  Challenges of the supply chain
  • Supply chain management introduction
  • Effects of supplier quality
    Voice of Customer and supplier performance
    Supplier management introduction
    Supplier Quality: key factors of business performance
    Cost of Quality
• Supplier Development and Rating
  Production Process Capability
  Production Technical Capability
  Quality Management System
• Evaluation of Supplier Quality Level
  Measurement of Quality Results:
  Product Quality Measurement:
  Process Capability Index:
  Cp,Cpk,Ppk,Cpu/Cpl and application of data
• Evaluation of Supplier Quality Level
  Methods and Procedures of Quality Evaluation
  • Sampling Plan
  • Introduction of MSA
  • Gage R&R
    Evaluation of the Quality Process:
    Quality Assurance System Evaluation
    
• Process based Quality System: ISO 9001/TS 16949
• APQP
• Flow Chart of Supplier Evaluation
• QFD: Quality Function Deployment
• Supplier Quality Analysis
  Process Capability Index Analysis
  Process Analysis based on the supply chain
  Variation Identification with SPC
  Variation Prevention with FMEA
• Supplier Quality Improvement
  Quality Problem Solving
  • Establishing Organizational Structure
  • Quality Problem Improvement Team: Team, Task, Planning and Authorization
  • Cause and Effect Matrix
  • FMEA Application
  • Poka Yoke
  • DOE
• Supplier Quality Improvement
  Quality Problem Prevention
  • Improvement of Operation System, Process, Product, Organization and Team.
  • Establishing Win-Win relationship with the supplier

Omnex Shanghai Office
Greenland He Chuang Building No. 450, Room 2401, Shanghai 200063, China
Phone: 021-3360 8488, 3360 8468, Fax: 021-3360 8408, Email : info-cn@omnex.com

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