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ISO 9001:2000 Internal Auditor Training (RABQSA-Certified)

This training course and certificate of attainment is recognized by IRCA as meeting the requirement for IRCA certification to Internal QMS Auditor course (IRCA/2180) + ISO 9000:2000 Series Foundation course (IRCA/2001).

Seminar Content

3 Days　This course is certified by RABQSA, and meets the training portion of the requirements for certification of individual QMS Internal auditors. Explanation of ISO 9001:2000 and audit systems, the auditing process and audit instruments; documentation process, conduct an audit, write the audit report, and take corrective action; auditing case studies to develop skills for identifying nonconformance.

Who Should Attend

Quality Assurance Managers, ISO 9001:2000 Implementation Team Members, Management Representatives, and ISO 9001:2000 Internal Auditors should attend this seminar.

Seminar Materials

Seminar manual with case study and guide for auditing all requirements of the Standard.

Seminar Outline

• Interpreting and auditing to the ISO 9001:2000 Standard (organized around audit trails)
• Documentation of a Quality System
• Introduction to Quality Audits
• Management of Audit Program
• Planning, Preparation, and Performing Audit
• Recording Evidence
• Closing Meeting and completing audit report
• Corrective Action and follow-up

Prerequisites

Understanding & Implementing for ISO 9001:2000 or equivalent.

Course Goals

• Understanding the ISO 9001:2000 auditing and registration process
• Understand each element of ISO 9001:2000
• Prepare, perform and complete an audit

Course Methodology

• Breakout Exercises
  • The class will be divided into two or more teams of three to six people. The objective is to provide diversified auditing experience on each team.
  • The purpose of breakout exercises is to develop skills important to the audit process by having individuals or teams working on practical situations, such as evaluating a particular quality management system for conformance to ISO 9001:2000, or conducting quality manual reviews.
• Individual Presentations
  • Each attendee will have opportunities to make brief, prepared oral presentations. A registered auditor must be able to communicate effectively both orally (auditor, auditee, team leader, opening and closing meeting participant) and in writing (checklists, pre-audit planning, recording observations and nonconformances, audit report).
• Evaluation of Individual Participation
  • Attendees will be evaluated on class participation, which encompasses the following aspects:
  • Asking meaningful questions in class
  • Sharing professional auditing experiences
  • Taking an active role in team exercises
  • Engaging in effective role-playing
  • Effective class participation provides the attendee with opportunities to demonstrate practical understanding of the many audit principles
• Graded Exercises
  • Graded exercises will be given to test understanding of subject matter discussed that day. Questions will be multiple choice or short essay style.
• Role-Playing
  • Participants will have the opportunity to play the role of auditor/auditee, or lead auditor/lead auditee in simulated audit situations previously discussed in the classroom.
• Final Exam (No other materials are allowed)
  • This is a two hour open book examination comprising multiple choice, short narrative and several essay questions. The exam is designed to test auditees’ judgment and understanding of auditing principles and practices as applied to the ISO 9001 series guidelines and requirements. Participants will be able to use all materials supplied during the class for the final exam, specifically:
  • Daily exercises
  • ISO 9001 specification
  • Course textbook

Course Structure

• Important schedule and training items are listed below:
  • Classes will begin as early in the day. Check the schedule per agreement with trainee.
  • Time Management is essential
  • There are scheduled refreshment breaks daily
  • Two case studies, Service and Manufacturing, are included. The ISO 9001:2000 standard is applicable to both standards. Participants will be expected to apply the standard for both sectors.
  • Instructor evaluates attendees’ participation daily

Omnex Shanghai Office
Greenland He Chuang Building No. 450, Room 2401, Shanghai 200063, China
Phone: 021-3360 8488, 3360 8468, Fax: 021-3360 8408, Email : info-cn@omnex.com

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