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Articles on Quality

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The Real Impact of QS-9000

This past April marks AIAG's release of the third revision to the QS-9000 Requirements. The European harmonization efforts, sanctioned interpretations, improvements and additions by GM, Ford, and Chrysler drive the changes. The sanctioned interpretations along with additions and improvements make the most significant impact on this revision. This affects over half of the QS-9000 elements... (More...)

Quality Management: Essential Ingredients for High-Tech Business Success

There is no question that high-technology companies are responsible in large part for the pervasive wealth throughout today's American economy. Traditional manufacturing companies like General Motors and Ford are gradually being overtaken by new companies like Cisco and Sun Microsystems - the market capitalization of which far surpasses that of the older companies. For example, the market capitalization of General Motors is $48.2 billion, significantly less than Cisco, which rings in at $469.6 billion... (More...)

ISO 14000 Gaining Acceptance in the US

The Navigator talked with Todd Heller, an ISO 14000 instructor and EMS auditor with AQSR International, about ISO 14000 gaining acceptance in the U.S... (More...)

Deployment of Six Sigma Spells Real Savings

Implementing the Six Sigma methodology can translate into immediate and dramatic savings for a company. Six Sigma deployment is a company-wide strategy-a technique to achieve breakthroughs in productivity gains, PPM reduction, and in cycle time reduction. This means that every employee, whether involved in manufacturing or non-technical processes, can be challenged to achieve overall excellence by eliminating all internal inefficiencies and delivering top-quality products and services... (More...)

The Impact of ISO/TS 16949:2002 and ISO 9001:2000 - The Navigator Summer 2000

Over 100,000 automotive first tiers and their suppliers have adopted QS-9000 globally. At the base of QS-9000 is the ISO 9001:1994 standard; also incorporated throughout QS-9000 are Ford's Q-101, GM's Targets for Excellence, and Chrysler's SQA. Worldwide, over 120 registrars are capable of registering companies to QS-9000. The inclusion of a large number of registrars and auditors - some with only limited experience - has called into question the quality of the audits... (More...)

ISO 9001:2000 - An Opportunity to Drive Performance Improvement

ISO 9000, the most successful standard in the history of the International Standards Organization, is being updated with the anticipated adoption of ISO 9001:2000 prior to year-end. This is not news to you, but is it good news? Well, that depends on whether you view the new standard as an opportunity or a burden. This article will argue that ISO 9001:2000 should be viewed as an opportunity to drive performance improvement... (More...)

Evolutions of Quality Implications of ISO 9001:2000 - Automotive Excellence Fall 1999

When considering the sweeping implications of the anticipated revision to ISO 9000 (ISO 9001:2000), it is worthwhile to consider the evolution of quality to this point. The word "quality" and its associated practices in industry evolved over a long period of time. The idea of quality as "inspection" is a recent phenomenon, as recent as 1933. As we can see the idea of what quality is has been changing in the past 100 years... (More...)

Give Your Process the Right Flow - By Gillian Babicz

With the upcoming changes to the ISO 9000 and QS standards, documenting processes are more important than ever. Documentation is vital for ISO accreditation and these documents can take the form of written text, graphic illustrations and flowcharts. Written documentation leaves room for ambiguity in the language and becomes a chore for workers who may be unaccustomed to writing. Flowcharts are a requirement for many standards, but they also serve to improve quality... (More...)

MSM Profitably Embraces ISO 14001

MSM of Woodbridge, Ontario, a division of Tesma International, is as ISO 9001/QS-9001 registered supplier of precision transmission components to General Motors, Ford, Saturn, and DaimlerChrysler. Tesma is a global supplier of highly engineered power train, fueling, and cooling systems and components for the automotive industry. MSM has been in business for nearly 30 years and has about 156 employees; its manufacturing capabilities include 16 presses of up to 1,000 tons capacity, extensive CNC machining and broaching, and heat-treating... (More...)

Achieving Bottom Line Impact in a Service Setting - By David K. Watkins, Executive VP and Director of International Operations, Omnex

ISO 9000 is the international standard for quality systems. As it evolves toward the year 2000 and the vision of ISO as a performance management system, both manufacturing and service organizations are employing enlightened approaches to Quality Management Systems to achieve customer satisfaction and competitive advantage, as opposed to simply achieving recognition through certification... (More...)

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