Chad Kymal speaks at the Business Excellence Global Conference in Singapore
Nov 3, 2009
The Business Excellence Global Conference, held at the Shangri La Hotel, Singapore
on November 3, 2009, was attended by more than 500 business leaders and professionals
from South East Asia. The goal of this conference was to provide participants with
an unique opportunity for a global perspective on best practices in Business Excellence.
The Business Excellence standard in Singapore is based on the Malcolm Baldrige Award
in the US and culminates in the granting of the Singapore Quality Award by the Prime
Minister of Singapore.
In his presentation, Chad drew attention to the ways in which
business excellence standards drive continuous improvement, customer satisfaction
and can improve profits for companies during this current downturn. Overall, but
especially in Asia, the recession is over for all intents and purposes. Companies
need to improve the Operations and New Product Development processes while maintaining
a drive for cost improvement using Lean and Six Sigma. The improvement and the maintenance
of the business systems can focus on Integrated Management Systems and Risk Management.
Chad gave a detailed explanation of the step-by-step implementation plan that companies
Later that same day, Chad Kymal led a panel discussion on Leveraging on the Business
Excellence Model for Organizational Success. The other panellists who shared their
Mr Tom Schamberger, Executive Director, The Foundation for the Malcolm Baldrige
National Quality Award, USA
Mr. Lars Aagard, Group Executive Vice President of Grundfoss, Denmark
Mr. NK Sharan, General Manager- Tata Quality Management Systems, India
These sessions were well attended and participants walked away with sound strategies
to implement in their own business excellence implementations.